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Privacy Policy
Effective Date: August 10, 2026Last Updated: August 10, 2026
Church Care respects your privacy. This Privacy Policy explains how Church Care (“Church Care,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you:
• Visit getchurchcare.com or another website operated by Church Care• Contact Church Care or schedule a consultation• Create or use a Church Care account or dashboard• Purchase, subscribe to, or receive services through Church Care• Communicate or work with Church Care on behalf of a church or other organization
This policy also explains how Church Care works with client-owned accounts and Partner Network Services providers.
1. OUR ROLE
Church Care may handle personal information in different capacities depending on the circumstances.
Information Controlled by Church Care
Church Care determines how and why personal information is used when you:
• Visit our website• Contact us• Schedule a consultation• Create a Church Care account• Purchase or subscribe to Church Care services• Communicate directly with Church Care• Work with us as a client, prospective client, partner, or service provider
For this information, Church Care acts as the business or data controller.
Information Handled for Client Churches
Church Care may receive authorized or delegated access to accounts, systems, files, or personal information controlled by a client church. This may occur while providing website management, technology support, administrative assistance, or operational services.
In these situations, the client church generally determines:
• What information is collected• Why the information is used• Which technology platforms are used• Who is authorized to access the information• How long the information is retained
Church Care accesses and uses this information only as authorized by the client church, as necessary to provide the requested services, and as permitted by applicable agreements and law.
If your information was submitted directly to a client church, please direct your privacy request to that church. Church Care will reasonably assist the church when a request relates to systems or information we manage on its behalf.
2. INFORMATION WE COLLECT
The information we collect depends on how you interact with Church Care.
Information You Provide
We may collect:
• Your name, email address, telephone number, and job title• Your church or organization name• Account information, login credentials, and user preferences• Information submitted through contact forms, consultation requests, questionnaires, or surveys• Communications sent through email, telephone, text message, meetings, or the Church Care dashboard• Project requests, support requests, files, content, images, and other materials you provide• Service selections, subscription details, invoices, transaction records, and payment status• Reviews, feedback, or testimonials• Other information you voluntarily provide
Payment information may be collected directly by a third-party payment processor. Church Care may receive transaction details and payment status without receiving complete card or bank-account credentials.
Please do not send sensitive personal information unless it is necessary for the service you requested and Church Care has agreed to receive it.
Information Collected Automatically
When you visit our website or use our online services, we and our service providers may automatically collect:
• Internet Protocol address• Browser type and version• Device and operating-system information• General location derived from an IP address• Referring website or source• Pages viewed and links selected• Date, time, duration, and frequency of visits• Account activity and login records• Cookie identifiers and similar technical information• Website-performance and security information
We use this information to operate our website, maintain security, understand website use, and improve performance.
Information From Other Sources
We may receive information from:
• A church or organization that authorizes your access• An authorized employee, volunteer, coworker, or representative• A Partner Network Services provider• Scheduling, payment, communication, analytics, or account-management providers• Referrals and professional contacts• Publicly available sources
3. HOW WE USE PERSONAL INFORMATION
Church Care may use personal information to:
• Provide and manage our website, dashboard, and services• Create and administer accounts• Respond to questions and service requests• Schedule and conduct consultations and meetings• Manage projects, tasks, files, and communications• Provide website management, technology, administrative, and operational support• Coordinate services provided through our Partner Network Services• Process subscriptions, invoices, purchases, and payments• Communicate about accounts, projects, transactions, service changes, and security• Send newsletters or promotional communications when permitted by law• Maintain and improve our services• Monitor website and service performance• Detect fraud, misuse, security incidents, and technical problems• Maintain business, tax, accounting, and transaction records• Enforce our agreements and protect our legal rights• Comply with applicable laws and lawful government requests• Carry out another purpose disclosed when information is collected• Carry out another purpose with your direction or consent
4. PARTNER NETWORK SERVICES
Church Care provides certain website and technology services through Partner Network Services providers.
Church Care’s primary provider for web-related services is Well Water Design. Depending on the services selected by a client, Well Water Design may provide:
• Website hosting and related infrastructure• Domain registration, transfers, renewals, and DNS management• SSL certificates• Website security and monitoring• Website-building tools and content-management systems• Professional email and productivity applications• Website backups, storage, and restoration tools• Search-engine optimization tools• Email security and filtering• Related web and technology services
Available services may change over time. Current service descriptions are available at wellwaterdesign.com.
Church Care may help a client select, establish, configure, manage, renew, or receive support for these services. The underlying services are provided by Well Water Design or its technology suppliers and may be subject to their own terms, policies, and service requirements.
5. INFORMATION SHARED WITH WELL WATER DESIGN
When a client obtains services through Church Care’s Partner Network Services, Church Care may provide Well Water Design with information reasonably necessary to establish, administer, support, renew, or secure those services.
This information may include:
• Client and authorized-user names• Church or organization name• Business contact information• Domain-registration and technical information• Service selections and account details• Billing or transaction information• Website content, files, email settings, and support requests• Other information required to provide the selected services
Well Water Design may process this information as the provider of the applicable service.
Church Care may receive administrative or delegated access to a client’s Well Water Design account. Church Care uses this access only for authorized service, support, security, administrative, or account-management purposes.
6. CLIENT-OWNED ACCOUNTS
A client church may grant Church Care access to accounts the church owns or controls. These may include website, domain, hosting, email, scheduling, payment, communication, analytics, file-storage, church-management, or other technology accounts.
Church Care does not become the owner or operator of these services merely because it receives administrative or delegated access.
When working within a client-owned account, Church Care accesses and uses information:
• At the direction of the client church• Within the permissions granted by the client• To perform the services requested by the client• As permitted by applicable agreements and law
The privacy practices of a client-owned account are governed by the client church and the applicable technology provider.
7. HOW WE DISCLOSE PERSONAL INFORMATION
Church Care may disclose personal information in the following circumstances.
Service Providers
We may disclose information to providers that help us operate Church Care, including providers of:
• Website operation and security• Business email and communications• Scheduling and video meetings• Payment processing and invoicing• Customer support and account management• Project management and file sharing• Analytics and website measurement• Accounting, legal, insurance, and professional services
These providers may use personal information only as permitted by their agreements with us and applicable law.
Partner Network Services Providers
We may disclose information to Well Water Design or another Partner Network Services provider when reasonably necessary to provide, manage, support, secure, or renew a service requested by a client.
Client Churches and Authorized Users
Information in a Church Care account, project, or workspace may be available to the client church and users authorized by that church.
The client church is responsible for determining who should have access to its information.
Business Transactions
Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Any recipient will be subject to appropriate confidentiality and privacy obligations.
Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
• Comply with applicable law or legal process• Respond to a lawful government request• Protect the rights, property, or safety of Church Care, our clients, or others• Investigate fraud, misuse, security incidents, or violations of our agreements• Establish, exercise, or defend legal claims
At Your Direction
We may disclose information when you direct us to do so or give us permission.
Church Care does not sell personal information for money. If we engage in an activity that applicable law defines as a sale, sharing, or targeted advertising, we will provide any required notice and opt-out method.
8. COOKIES AND WEBSITE TECHNOLOGIES
Church Care and our service providers may use cookies and similar technologies on our website.
These technologies may be used for:
• Essential website operation• Security and fraud prevention• Remembering settings and preferences• Maintaining account sessions• Measuring website traffic• Understanding how visitors use our website• Improving website performance
Cookie categories may include:
• Essential cookies: Required for security and basic website operation• Preference cookies: Remember settings and choices• Analytics cookies: Help us understand website traffic and performance
Church Care may use Google Analytics for website measurement and Cloudflare for website security, performance, and content delivery.
You may manage nonessential cookies through the cookie controls available on our website. You may also restrict or delete cookies through your browser settings. Blocking essential cookies may prevent some website or account features from working properly.
Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for these signals, our website may not respond to every Do Not Track signal. Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will process the signal as required.
This section applies to Church Care’s own website. Client church websites may use different technologies under the direction of the applicable church.
9. COMMUNICATIONS
Church Care may send service-related communications necessary to manage your account, projects, subscriptions, transactions, or security.
If you receive promotional email from Church Care, you may unsubscribe using the link in the message or by contacting us. Unsubscribing from promotional messages will not stop necessary account, transaction, security, or service communications.
If you agree to receive text messages, message and data rates may apply. You may opt out of promotional text messages by replying STOP.
Church Care does not share mobile opt-in information with third parties for their independent marketing purposes.
10. DATA RETENTION
Church Care retains personal information only for as long as reasonably necessary to:
• Provide the requested services• Maintain business and transaction records• Fulfill contractual obligations• Resolve disputes• Protect our systems and legal rights• Meet legal, tax, accounting, and regulatory requirements
Retention periods vary based on the type of information, the relationship involved, and applicable requirements. Backup copies may remain for a limited period after information is removed from active systems.
Information handled for a client church is retained or deleted according to the church’s instructions, our agreement with the church, and applicable law.
Partner Network Services providers and providers of client-owned accounts may maintain their own retention practices.
11. DATA SECURITY
Church Care uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
• Access controls• Account authentication• Encryption• Secure hosting• Backups• System monitoring• Limited access based on assigned responsibilities
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your password and promptly notifying Church Care if you believe your account or information has been compromised.
12. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable exceptions, you may have the right to:
• Confirm whether Church Care processes your personal information• Request access to or a copy of your personal information• Correct inaccurate personal information• Request deletion of personal information• Obtain certain information in a portable format• Restrict or object to certain processing• Opt out of certain sales, sharing, targeted advertising, or profiling• Withdraw consent when processing is based on consent• Appeal a decision concerning a privacy request• Exercise your rights without unlawful discrimination
To submit a privacy request, email hello@getchurchcare.com with the subject line “Privacy Request.” Please describe your request and your relationship with Church Care.
We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require proof of the agent’s authority and verification of your identity.
If we deny a request and applicable law gives you a right to appeal, email hello@getchurchcare.com with the subject line “Privacy Appeal.”
If Church Care holds or accesses your information solely on behalf of a client church, we may direct your request to that church.
13. INTERNATIONAL USERS
Church Care is based in Texas, United States. Our systems and service providers may process information in the United States or other countries whose privacy laws may differ from those in your location.
Where required by law, we will use recognized safeguards for international transfers.
Depending on your location, the legal basis for processing your information may include:
• Performance of a contract• Steps taken at your request before entering a contract• Compliance with legal obligations• Your consent• Our legitimate interests in operating, securing, and improving our services
Users in the European Economic Area, United Kingdom, or other applicable jurisdictions may have the right to contact their local data-protection authority.
14. CHILDREN’S PRIVACY
Church Care’s website and services are intended for churches and adults acting in an organizational or professional capacity. They are not directed to children under 13.
Church Care does not knowingly collect personal information directly from children under 13 through its general website.
Church Care may process or access information about children when acting on behalf of a client church. The client church is responsible for obtaining any consent required for its collection and use of that information.
If you believe a child has provided personal information directly to Church Care without appropriate authorization, please contact us.
15. THIRD-PARTY WEBSITES AND SERVICES
Our website, dashboard, or communications may contain links to third-party websites, services, or integrations.
Church Care does not control the privacy or security practices of those third parties. Please review their privacy policies before providing information to them.
16. CHANGES TO THIS POLICY
Church Care may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations.
The updated policy will be posted on this page with a revised Last Updated date. If a change materially affects how we use personal information, we will provide additional notice when required by law.
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```textPRIVACY POLICY
Effective Date: August 10, 2026Last Updated: August 10, 2026
Church Care respects your privacy. This Privacy Policy explains how Church Care (“Church Care,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you:
• Visit getchurchcare.com or another website operated by Church Care• Contact Church Care or schedule a consultation• Create or use a Church Care account or dashboard• Purchase, subscribe to, or receive services through Church Care• Communicate or work with Church Care on behalf of a church or other organization
This policy also explains how Church Care works with client-owned accounts and Partner Network Services providers.
1. OUR ROLE
Church Care may handle personal information in different capacities depending on the circumstances.
Information Controlled by Church Care
Church Care determines how and why personal information is used when you:
• Visit our website• Contact us• Schedule a consultation• Create a Church Care account• Purchase or subscribe to Church Care services• Communicate directly with Church Care• Work with us as a client, prospective client, partner, or service provider
For this information, Church Care acts as the business or data controller.
Information Handled for Client Churches
Church Care may receive authorized or delegated access to accounts, systems, files, or personal information controlled by a client church. This may occur while providing website management, technology support, administrative assistance, or operational services.
In these situations, the client church generally determines:
• What information is collected• Why the information is used• Which technology platforms are used• Who is authorized to access the information• How long the information is retained
Church Care accesses and uses this information only as authorized by the client church, as necessary to provide the requested services, and as permitted by applicable agreements and law.
If your information was submitted directly to a client church, please direct your privacy request to that church. Church Care will reasonably assist the church when a request relates to systems or information we manage on its behalf.
2. INFORMATION WE COLLECT
The information we collect depends on how you interact with Church Care.
Information You Provide
We may collect:
• Your name, email address, telephone number, and job title• Your church or organization name• Account information, login credentials, and user preferences• Information submitted through contact forms, consultation requests, questionnaires, or surveys• Communications sent through email, telephone, text message, meetings, or the Church Care dashboard• Project requests, support requests, files, content, images, and other materials you provide• Service selections, subscription details, invoices, transaction records, and payment status• Reviews, feedback, or testimonials• Other information you voluntarily provide
Payment information may be collected directly by a third-party payment processor. Church Care may receive transaction details and payment status without receiving complete card or bank-account credentials.
Please do not send sensitive personal information unless it is necessary for the service you requested and Church Care has agreed to receive it.
Information Collected Automatically
When you visit our website or use our online services, we and our service providers may automatically collect:
• Internet Protocol address• Browser type and version• Device and operating-system information• General location derived from an IP address• Referring website or source• Pages viewed and links selected• Date, time, duration, and frequency of visits• Account activity and login records• Cookie identifiers and similar technical information• Website-performance and security information
We use this information to operate our website, maintain security, understand website use, and improve performance.
Information From Other Sources
We may receive information from:
• A church or organization that authorizes your access• An authorized employee, volunteer, coworker, or representative• A Partner Network Services provider• Scheduling, payment, communication, analytics, or account-management providers• Referrals and professional contacts• Publicly available sources
3. HOW WE USE PERSONAL INFORMATION
Church Care may use personal information to:
• Provide and manage our website, dashboard, and services• Create and administer accounts• Respond to questions and service requests• Schedule and conduct consultations and meetings• Manage projects, tasks, files, and communications• Provide website management, technology, administrative, and operational support• Coordinate services provided through our Partner Network Services• Process subscriptions, invoices, purchases, and payments• Communicate about accounts, projects, transactions, service changes, and security• Send newsletters or promotional communications when permitted by law• Maintain and improve our services• Monitor website and service performance• Detect fraud, misuse, security incidents, and technical problems• Maintain business, tax, accounting, and transaction records• Enforce our agreements and protect our legal rights• Comply with applicable laws and lawful government requests• Carry out another purpose disclosed when information is collected• Carry out another purpose with your direction or consent
4. PARTNER NETWORK SERVICES
Church Care provides certain website and technology services through Partner Network Services providers.
Church Care’s primary provider for web-related services is Well Water Design. Depending on the services selected by a client, Well Water Design may provide:
• Website hosting and related infrastructure• Domain registration, transfers, renewals, and DNS management• SSL certificates• Website security and monitoring• Website-building tools and content-management systems• Professional email and productivity applications• Website backups, storage, and restoration tools• Search-engine optimization tools• Email security and filtering• Related web and technology services
Available services may change over time. Current service descriptions are available at wellwaterdesign.com.
Church Care may help a client select, establish, configure, manage, renew, or receive support for these services. The underlying services are provided by Well Water Design or its technology suppliers and may be subject to their own terms, policies, and service requirements.
5. INFORMATION SHARED WITH WELL WATER DESIGN
When a client obtains services through Church Care’s Partner Network Services, Church Care may provide Well Water Design with information reasonably necessary to establish, administer, support, renew, or secure those services.
This information may include:
• Client and authorized-user names• Church or organization name• Business contact information• Domain-registration and technical information• Service selections and account details• Billing or transaction information• Website content, files, email settings, and support requests• Other information required to provide the selected services
Well Water Design may process this information as the provider of the applicable service.
Church Care may receive administrative or delegated access to a client’s Well Water Design account. Church Care uses this access only for authorized service, support, security, administrative, or account-management purposes.
6. CLIENT-OWNED ACCOUNTS
A client church may grant Church Care access to accounts the church owns or controls. These may include website, domain, hosting, email, scheduling, payment, communication, analytics, file-storage, church-management, or other technology accounts.
Church Care does not become the owner or operator of these services merely because it receives administrative or delegated access.
When working within a client-owned account, Church Care accesses and uses information:
• At the direction of the client church• Within the permissions granted by the client• To perform the services requested by the client• As permitted by applicable agreements and law
The privacy practices of a client-owned account are governed by the client church and the applicable technology provider.
7. HOW WE DISCLOSE PERSONAL INFORMATION
Church Care may disclose personal information in the following circumstances.
Service Providers
We may disclose information to providers that help us operate Church Care, including providers of:
• Website operation and security• Business email and communications• Scheduling and video meetings• Payment processing and invoicing• Customer support and account management• Project management and file sharing• Analytics and website measurement• Accounting, legal, insurance, and professional services
These providers may use personal information only as permitted by their agreements with us and applicable law.
Partner Network Services Providers
We may disclose information to Well Water Design or another Partner Network Services provider when reasonably necessary to provide, manage, support, secure, or renew a service requested by a client.
Client Churches and Authorized Users
Information in a Church Care account, project, or workspace may be available to the client church and users authorized by that church.
The client church is responsible for determining who should have access to its information.
Business Transactions
Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Any recipient will be subject to appropriate confidentiality and privacy obligations.
Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
• Comply with applicable law or legal process• Respond to a lawful government request• Protect the rights, property, or safety of Church Care, our clients, or others• Investigate fraud, misuse, security incidents, or violations of our agreements• Establish, exercise, or defend legal claims
At Your Direction
We may disclose information when you direct us to do so or give us permission.
Church Care does not sell personal information for money. If we engage in an activity that applicable law defines as a sale, sharing, or targeted advertising, we will provide any required notice and opt-out method.
8. COOKIES AND WEBSITE TECHNOLOGIES
Church Care and our service providers may use cookies and similar technologies on our website.
These technologies may be used for:
• Essential website operation• Security and fraud prevention• Remembering settings and preferences• Maintaining account sessions• Measuring website traffic• Understanding how visitors use our website• Improving website performance
Cookie categories may include:
• Essential cookies: Required for security and basic website operation• Preference cookies: Remember settings and choices• Analytics cookies: Help us understand website traffic and performance
Church Care may use Google Analytics for website measurement and Cloudflare for website security, performance, and content delivery.
You may manage nonessential cookies through the cookie controls available on our website. You may also restrict or delete cookies through your browser settings. Blocking essential cookies may prevent some website or account features from working properly.
Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for these signals, our website may not respond to every Do Not Track signal. Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will process the signal as required.
This section applies to Church Care’s own website. Client church websites may use different technologies under the direction of the applicable church.
9. COMMUNICATIONS
Church Care may send service-related communications necessary to manage your account, projects, subscriptions, transactions, or security.
If you receive promotional email from Church Care, you may unsubscribe using the link in the message or by contacting us. Unsubscribing from promotional messages will not stop necessary account, transaction, security, or service communications.
If you agree to receive text messages, message and data rates may apply. You may opt out of promotional text messages by replying STOP.
Church Care does not share mobile opt-in information with third parties for their independent marketing purposes.
10. DATA RETENTION
Church Care retains personal information only for as long as reasonably necessary to:
• Provide the requested services• Maintain business and transaction records• Fulfill contractual obligations• Resolve disputes• Protect our systems and legal rights• Meet legal, tax, accounting, and regulatory requirements
Retention periods vary based on the type of information, the relationship involved, and applicable requirements. Backup copies may remain for a limited period after information is removed from active systems.
Information handled for a client church is retained or deleted according to the church’s instructions, our agreement with the church, and applicable law.
Partner Network Services providers and providers of client-owned accounts may maintain their own retention practices.
11. DATA SECURITY
Church Care uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
• Access controls• Account authentication• Encryption• Secure hosting• Backups• System monitoring• Limited access based on assigned responsibilities
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your password and promptly notifying Church Care if you believe your account or information has been compromised.
12. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable exceptions, you may have the right to:
• Confirm whether Church Care processes your personal information• Request access to or a copy of your personal information• Correct inaccurate personal information• Request deletion of personal information• Obtain certain information in a portable format• Restrict or object to certain processing• Opt out of certain sales, sharing, targeted advertising, or profiling• Withdraw consent when processing is based on consent• Appeal a decision concerning a privacy request• Exercise your rights without unlawful discrimination
To submit a privacy request, email hello@getchurchcare.com with the subject line “Privacy Request.” Please describe your request and your relationship with Church Care.
We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require proof of the agent’s authority and verification of your identity.
If we deny a request and applicable law gives you a right to appeal, email hello@getchurchcare.com with the subject line “Privacy Appeal.”
If Church Care holds or accesses your information solely on behalf of a client church, we may direct your request to that church.
13. INTERNATIONAL USERS
Church Care is based in Texas, United States. Our systems and service providers may process information in the United States or other countries whose privacy laws may differ from those in your location.
Where required by law, we will use recognized safeguards for international transfers.
Depending on your location, the legal basis for processing your information may include:
• Performance of a contract• Steps taken at your request before entering a contract• Compliance with legal obligations• Your consent• Our legitimate interests in operating, securing, and improving our services
Users in the European Economic Area, United Kingdom, or other applicable jurisdictions may have the right to contact their local data-protection authority.
14. CHILDREN’S PRIVACY
Church Care’s website and services are intended for churches and adults acting in an organizational or professional capacity. They are not directed to children under 13.
Church Care does not knowingly collect personal information directly from children under 13 through its general website.
Church Care may process or access information about children when acting on behalf of a client church. The client church is responsible for obtaining any consent required for its collection and use of that information.
If you believe a child has provided personal information directly to Church Care without appropriate authorization, please contact us.
15. THIRD-PARTY WEBSITES AND SERVICES
Our website, dashboard, or communications may contain links to third-party websites, services, or integrations.
Church Care does not control the privacy or security practices of those third parties. Please review their privacy policies before providing information to them.
16. CHANGES TO THIS POLICY
Church Care may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations.
The updated policy will be posted on this page with a revised Last Updated date. If a change materially affects how we use personal information, we will provide additional notice when required by law.
17. CONTACT CHURCH CARE
Church CareAustin, Texas, United StatesEmail: hello@getchurchcare.comPhone: 512-518-1947Website: https://getchurchcare.com
Please use the subject line “Privacy Request” for requests involving personal information.
Church Care respects your privacy. This Privacy Policy explains how Church Care (“Church Care,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you:
• Visit getchurchcare.com or another website operated by Church Care• Contact Church Care or schedule a consultation• Create or use a Church Care account or dashboard• Purchase, subscribe to, or receive services through Church Care• Communicate or work with Church Care on behalf of a church or other organization
This policy also explains how Church Care works with client-owned accounts and Partner Network Services providers.
1. OUR ROLE
Church Care may handle personal information in different capacities depending on the circumstances.
Information Controlled by Church Care
Church Care determines how and why personal information is used when you:
• Visit our website• Contact us• Schedule a consultation• Create a Church Care account• Purchase or subscribe to Church Care services• Communicate directly with Church Care• Work with us as a client, prospective client, partner, or service provider
For this information, Church Care acts as the business or data controller.
Information Handled for Client Churches
Church Care may receive authorized or delegated access to accounts, systems, files, or personal information controlled by a client church. This may occur while providing website management, technology support, administrative assistance, or operational services.
In these situations, the client church generally determines:
• What information is collected• Why the information is used• Which technology platforms are used• Who is authorized to access the information• How long the information is retained
Church Care accesses and uses this information only as authorized by the client church, as necessary to provide the requested services, and as permitted by applicable agreements and law.
If your information was submitted directly to a client church, please direct your privacy request to that church. Church Care will reasonably assist the church when a request relates to systems or information we manage on its behalf.
2. INFORMATION WE COLLECT
The information we collect depends on how you interact with Church Care.
Information You Provide
We may collect:
• Your name, email address, telephone number, and job title• Your church or organization name• Account information, login credentials, and user preferences• Information submitted through contact forms, consultation requests, questionnaires, or surveys• Communications sent through email, telephone, text message, meetings, or the Church Care dashboard• Project requests, support requests, files, content, images, and other materials you provide• Service selections, subscription details, invoices, transaction records, and payment status• Reviews, feedback, or testimonials• Other information you voluntarily provide
Payment information may be collected directly by a third-party payment processor. Church Care may receive transaction details and payment status without receiving complete card or bank-account credentials.
Please do not send sensitive personal information unless it is necessary for the service you requested and Church Care has agreed to receive it.
Information Collected Automatically
When you visit our website or use our online services, we and our service providers may automatically collect:
• Internet Protocol address• Browser type and version• Device and operating-system information• General location derived from an IP address• Referring website or source• Pages viewed and links selected• Date, time, duration, and frequency of visits• Account activity and login records• Cookie identifiers and similar technical information• Website-performance and security information
We use this information to operate our website, maintain security, understand website use, and improve performance.
Information From Other Sources
We may receive information from:
• A church or organization that authorizes your access• An authorized employee, volunteer, coworker, or representative• A Partner Network Services provider• Scheduling, payment, communication, analytics, or account-management providers• Referrals and professional contacts• Publicly available sources
3. HOW WE USE PERSONAL INFORMATION
Church Care may use personal information to:
• Provide and manage our website, dashboard, and services• Create and administer accounts• Respond to questions and service requests• Schedule and conduct consultations and meetings• Manage projects, tasks, files, and communications• Provide website management, technology, administrative, and operational support• Coordinate services provided through our Partner Network Services• Process subscriptions, invoices, purchases, and payments• Communicate about accounts, projects, transactions, service changes, and security• Send newsletters or promotional communications when permitted by law• Maintain and improve our services• Monitor website and service performance• Detect fraud, misuse, security incidents, and technical problems• Maintain business, tax, accounting, and transaction records• Enforce our agreements and protect our legal rights• Comply with applicable laws and lawful government requests• Carry out another purpose disclosed when information is collected• Carry out another purpose with your direction or consent
4. PARTNER NETWORK SERVICES
Church Care provides certain website and technology services through Partner Network Services providers.
Church Care’s primary provider for web-related services is Well Water Design. Depending on the services selected by a client, Well Water Design may provide:
• Website hosting and related infrastructure• Domain registration, transfers, renewals, and DNS management• SSL certificates• Website security and monitoring• Website-building tools and content-management systems• Professional email and productivity applications• Website backups, storage, and restoration tools• Search-engine optimization tools• Email security and filtering• Related web and technology services
Available services may change over time. Current service descriptions are available at wellwaterdesign.com.
Church Care may help a client select, establish, configure, manage, renew, or receive support for these services. The underlying services are provided by Well Water Design or its technology suppliers and may be subject to their own terms, policies, and service requirements.
5. INFORMATION SHARED WITH WELL WATER DESIGN
When a client obtains services through Church Care’s Partner Network Services, Church Care may provide Well Water Design with information reasonably necessary to establish, administer, support, renew, or secure those services.
This information may include:
• Client and authorized-user names• Church or organization name• Business contact information• Domain-registration and technical information• Service selections and account details• Billing or transaction information• Website content, files, email settings, and support requests• Other information required to provide the selected services
Well Water Design may process this information as the provider of the applicable service.
Church Care may receive administrative or delegated access to a client’s Well Water Design account. Church Care uses this access only for authorized service, support, security, administrative, or account-management purposes.
6. CLIENT-OWNED ACCOUNTS
A client church may grant Church Care access to accounts the church owns or controls. These may include website, domain, hosting, email, scheduling, payment, communication, analytics, file-storage, church-management, or other technology accounts.
Church Care does not become the owner or operator of these services merely because it receives administrative or delegated access.
When working within a client-owned account, Church Care accesses and uses information:
• At the direction of the client church• Within the permissions granted by the client• To perform the services requested by the client• As permitted by applicable agreements and law
The privacy practices of a client-owned account are governed by the client church and the applicable technology provider.
7. HOW WE DISCLOSE PERSONAL INFORMATION
Church Care may disclose personal information in the following circumstances.
Service Providers
We may disclose information to providers that help us operate Church Care, including providers of:
• Website operation and security• Business email and communications• Scheduling and video meetings• Payment processing and invoicing• Customer support and account management• Project management and file sharing• Analytics and website measurement• Accounting, legal, insurance, and professional services
These providers may use personal information only as permitted by their agreements with us and applicable law.
Partner Network Services Providers
We may disclose information to Well Water Design or another Partner Network Services provider when reasonably necessary to provide, manage, support, secure, or renew a service requested by a client.
Client Churches and Authorized Users
Information in a Church Care account, project, or workspace may be available to the client church and users authorized by that church.
The client church is responsible for determining who should have access to its information.
Business Transactions
Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Any recipient will be subject to appropriate confidentiality and privacy obligations.
Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
• Comply with applicable law or legal process• Respond to a lawful government request• Protect the rights, property, or safety of Church Care, our clients, or others• Investigate fraud, misuse, security incidents, or violations of our agreements• Establish, exercise, or defend legal claims
At Your Direction
We may disclose information when you direct us to do so or give us permission.
Church Care does not sell personal information for money. If we engage in an activity that applicable law defines as a sale, sharing, or targeted advertising, we will provide any required notice and opt-out method.
8. COOKIES AND WEBSITE TECHNOLOGIES
Church Care and our service providers may use cookies and similar technologies on our website.
These technologies may be used for:
• Essential website operation• Security and fraud prevention• Remembering settings and preferences• Maintaining account sessions• Measuring website traffic• Understanding how visitors use our website• Improving website performance
Cookie categories may include:
• Essential cookies: Required for security and basic website operation• Preference cookies: Remember settings and choices• Analytics cookies: Help us understand website traffic and performance
Church Care may use Google Analytics for website measurement and Cloudflare for website security, performance, and content delivery.
You may manage nonessential cookies through the cookie controls available on our website. You may also restrict or delete cookies through your browser settings. Blocking essential cookies may prevent some website or account features from working properly.
Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for these signals, our website may not respond to every Do Not Track signal. Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will process the signal as required.
This section applies to Church Care’s own website. Client church websites may use different technologies under the direction of the applicable church.
9. COMMUNICATIONS
Church Care may send service-related communications necessary to manage your account, projects, subscriptions, transactions, or security.
If you receive promotional email from Church Care, you may unsubscribe using the link in the message or by contacting us. Unsubscribing from promotional messages will not stop necessary account, transaction, security, or service communications.
If you agree to receive text messages, message and data rates may apply. You may opt out of promotional text messages by replying STOP.
Church Care does not share mobile opt-in information with third parties for their independent marketing purposes.
10. DATA RETENTION
Church Care retains personal information only for as long as reasonably necessary to:
• Provide the requested services• Maintain business and transaction records• Fulfill contractual obligations• Resolve disputes• Protect our systems and legal rights• Meet legal, tax, accounting, and regulatory requirements
Retention periods vary based on the type of information, the relationship involved, and applicable requirements. Backup copies may remain for a limited period after information is removed from active systems.
Information handled for a client church is retained or deleted according to the church’s instructions, our agreement with the church, and applicable law.
Partner Network Services providers and providers of client-owned accounts may maintain their own retention practices.
11. DATA SECURITY
Church Care uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
• Access controls• Account authentication• Encryption• Secure hosting• Backups• System monitoring• Limited access based on assigned responsibilities
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your password and promptly notifying Church Care if you believe your account or information has been compromised.
12. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable exceptions, you may have the right to:
• Confirm whether Church Care processes your personal information• Request access to or a copy of your personal information• Correct inaccurate personal information• Request deletion of personal information• Obtain certain information in a portable format• Restrict or object to certain processing• Opt out of certain sales, sharing, targeted advertising, or profiling• Withdraw consent when processing is based on consent• Appeal a decision concerning a privacy request• Exercise your rights without unlawful discrimination
To submit a privacy request, email hello@getchurchcare.com with the subject line “Privacy Request.” Please describe your request and your relationship with Church Care.
We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require proof of the agent’s authority and verification of your identity.
If we deny a request and applicable law gives you a right to appeal, email hello@getchurchcare.com with the subject line “Privacy Appeal.”
If Church Care holds or accesses your information solely on behalf of a client church, we may direct your request to that church.
13. INTERNATIONAL USERS
Church Care is based in Texas, United States. Our systems and service providers may process information in the United States or other countries whose privacy laws may differ from those in your location.
Where required by law, we will use recognized safeguards for international transfers.
Depending on your location, the legal basis for processing your information may include:
• Performance of a contract• Steps taken at your request before entering a contract• Compliance with legal obligations• Your consent• Our legitimate interests in operating, securing, and improving our services
Users in the European Economic Area, United Kingdom, or other applicable jurisdictions may have the right to contact their local data-protection authority.
14. CHILDREN’S PRIVACY
Church Care’s website and services are intended for churches and adults acting in an organizational or professional capacity. They are not directed to children under 13.
Church Care does not knowingly collect personal information directly from children under 13 through its general website.
Church Care may process or access information about children when acting on behalf of a client church. The client church is responsible for obtaining any consent required for its collection and use of that information.
If you believe a child has provided personal information directly to Church Care without appropriate authorization, please contact us.
15. THIRD-PARTY WEBSITES AND SERVICES
Our website, dashboard, or communications may contain links to third-party websites, services, or integrations.
Church Care does not control the privacy or security practices of those third parties. Please review their privacy policies before providing information to them.
16. CHANGES TO THIS POLICY
Church Care may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations.
The updated policy will be posted on this page with a revised Last Updated date. If a change materially affects how we use personal information, we will provide additional notice when required by law.
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```textPRIVACY POLICY
Effective Date: August 10, 2026Last Updated: August 10, 2026
Church Care respects your privacy. This Privacy Policy explains how Church Care (“Church Care,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you:
• Visit getchurchcare.com or another website operated by Church Care• Contact Church Care or schedule a consultation• Create or use a Church Care account or dashboard• Purchase, subscribe to, or receive services through Church Care• Communicate or work with Church Care on behalf of a church or other organization
This policy also explains how Church Care works with client-owned accounts and Partner Network Services providers.
1. OUR ROLE
Church Care may handle personal information in different capacities depending on the circumstances.
Information Controlled by Church Care
Church Care determines how and why personal information is used when you:
• Visit our website• Contact us• Schedule a consultation• Create a Church Care account• Purchase or subscribe to Church Care services• Communicate directly with Church Care• Work with us as a client, prospective client, partner, or service provider
For this information, Church Care acts as the business or data controller.
Information Handled for Client Churches
Church Care may receive authorized or delegated access to accounts, systems, files, or personal information controlled by a client church. This may occur while providing website management, technology support, administrative assistance, or operational services.
In these situations, the client church generally determines:
• What information is collected• Why the information is used• Which technology platforms are used• Who is authorized to access the information• How long the information is retained
Church Care accesses and uses this information only as authorized by the client church, as necessary to provide the requested services, and as permitted by applicable agreements and law.
If your information was submitted directly to a client church, please direct your privacy request to that church. Church Care will reasonably assist the church when a request relates to systems or information we manage on its behalf.
2. INFORMATION WE COLLECT
The information we collect depends on how you interact with Church Care.
Information You Provide
We may collect:
• Your name, email address, telephone number, and job title• Your church or organization name• Account information, login credentials, and user preferences• Information submitted through contact forms, consultation requests, questionnaires, or surveys• Communications sent through email, telephone, text message, meetings, or the Church Care dashboard• Project requests, support requests, files, content, images, and other materials you provide• Service selections, subscription details, invoices, transaction records, and payment status• Reviews, feedback, or testimonials• Other information you voluntarily provide
Payment information may be collected directly by a third-party payment processor. Church Care may receive transaction details and payment status without receiving complete card or bank-account credentials.
Please do not send sensitive personal information unless it is necessary for the service you requested and Church Care has agreed to receive it.
Information Collected Automatically
When you visit our website or use our online services, we and our service providers may automatically collect:
• Internet Protocol address• Browser type and version• Device and operating-system information• General location derived from an IP address• Referring website or source• Pages viewed and links selected• Date, time, duration, and frequency of visits• Account activity and login records• Cookie identifiers and similar technical information• Website-performance and security information
We use this information to operate our website, maintain security, understand website use, and improve performance.
Information From Other Sources
We may receive information from:
• A church or organization that authorizes your access• An authorized employee, volunteer, coworker, or representative• A Partner Network Services provider• Scheduling, payment, communication, analytics, or account-management providers• Referrals and professional contacts• Publicly available sources
3. HOW WE USE PERSONAL INFORMATION
Church Care may use personal information to:
• Provide and manage our website, dashboard, and services• Create and administer accounts• Respond to questions and service requests• Schedule and conduct consultations and meetings• Manage projects, tasks, files, and communications• Provide website management, technology, administrative, and operational support• Coordinate services provided through our Partner Network Services• Process subscriptions, invoices, purchases, and payments• Communicate about accounts, projects, transactions, service changes, and security• Send newsletters or promotional communications when permitted by law• Maintain and improve our services• Monitor website and service performance• Detect fraud, misuse, security incidents, and technical problems• Maintain business, tax, accounting, and transaction records• Enforce our agreements and protect our legal rights• Comply with applicable laws and lawful government requests• Carry out another purpose disclosed when information is collected• Carry out another purpose with your direction or consent
4. PARTNER NETWORK SERVICES
Church Care provides certain website and technology services through Partner Network Services providers.
Church Care’s primary provider for web-related services is Well Water Design. Depending on the services selected by a client, Well Water Design may provide:
• Website hosting and related infrastructure• Domain registration, transfers, renewals, and DNS management• SSL certificates• Website security and monitoring• Website-building tools and content-management systems• Professional email and productivity applications• Website backups, storage, and restoration tools• Search-engine optimization tools• Email security and filtering• Related web and technology services
Available services may change over time. Current service descriptions are available at wellwaterdesign.com.
Church Care may help a client select, establish, configure, manage, renew, or receive support for these services. The underlying services are provided by Well Water Design or its technology suppliers and may be subject to their own terms, policies, and service requirements.
5. INFORMATION SHARED WITH WELL WATER DESIGN
When a client obtains services through Church Care’s Partner Network Services, Church Care may provide Well Water Design with information reasonably necessary to establish, administer, support, renew, or secure those services.
This information may include:
• Client and authorized-user names• Church or organization name• Business contact information• Domain-registration and technical information• Service selections and account details• Billing or transaction information• Website content, files, email settings, and support requests• Other information required to provide the selected services
Well Water Design may process this information as the provider of the applicable service.
Church Care may receive administrative or delegated access to a client’s Well Water Design account. Church Care uses this access only for authorized service, support, security, administrative, or account-management purposes.
6. CLIENT-OWNED ACCOUNTS
A client church may grant Church Care access to accounts the church owns or controls. These may include website, domain, hosting, email, scheduling, payment, communication, analytics, file-storage, church-management, or other technology accounts.
Church Care does not become the owner or operator of these services merely because it receives administrative or delegated access.
When working within a client-owned account, Church Care accesses and uses information:
• At the direction of the client church• Within the permissions granted by the client• To perform the services requested by the client• As permitted by applicable agreements and law
The privacy practices of a client-owned account are governed by the client church and the applicable technology provider.
7. HOW WE DISCLOSE PERSONAL INFORMATION
Church Care may disclose personal information in the following circumstances.
Service Providers
We may disclose information to providers that help us operate Church Care, including providers of:
• Website operation and security• Business email and communications• Scheduling and video meetings• Payment processing and invoicing• Customer support and account management• Project management and file sharing• Analytics and website measurement• Accounting, legal, insurance, and professional services
These providers may use personal information only as permitted by their agreements with us and applicable law.
Partner Network Services Providers
We may disclose information to Well Water Design or another Partner Network Services provider when reasonably necessary to provide, manage, support, secure, or renew a service requested by a client.
Client Churches and Authorized Users
Information in a Church Care account, project, or workspace may be available to the client church and users authorized by that church.
The client church is responsible for determining who should have access to its information.
Business Transactions
Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Any recipient will be subject to appropriate confidentiality and privacy obligations.
Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
• Comply with applicable law or legal process• Respond to a lawful government request• Protect the rights, property, or safety of Church Care, our clients, or others• Investigate fraud, misuse, security incidents, or violations of our agreements• Establish, exercise, or defend legal claims
At Your Direction
We may disclose information when you direct us to do so or give us permission.
Church Care does not sell personal information for money. If we engage in an activity that applicable law defines as a sale, sharing, or targeted advertising, we will provide any required notice and opt-out method.
8. COOKIES AND WEBSITE TECHNOLOGIES
Church Care and our service providers may use cookies and similar technologies on our website.
These technologies may be used for:
• Essential website operation• Security and fraud prevention• Remembering settings and preferences• Maintaining account sessions• Measuring website traffic• Understanding how visitors use our website• Improving website performance
Cookie categories may include:
• Essential cookies: Required for security and basic website operation• Preference cookies: Remember settings and choices• Analytics cookies: Help us understand website traffic and performance
Church Care may use Google Analytics for website measurement and Cloudflare for website security, performance, and content delivery.
You may manage nonessential cookies through the cookie controls available on our website. You may also restrict or delete cookies through your browser settings. Blocking essential cookies may prevent some website or account features from working properly.
Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for these signals, our website may not respond to every Do Not Track signal. Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will process the signal as required.
This section applies to Church Care’s own website. Client church websites may use different technologies under the direction of the applicable church.
9. COMMUNICATIONS
Church Care may send service-related communications necessary to manage your account, projects, subscriptions, transactions, or security.
If you receive promotional email from Church Care, you may unsubscribe using the link in the message or by contacting us. Unsubscribing from promotional messages will not stop necessary account, transaction, security, or service communications.
If you agree to receive text messages, message and data rates may apply. You may opt out of promotional text messages by replying STOP.
Church Care does not share mobile opt-in information with third parties for their independent marketing purposes.
10. DATA RETENTION
Church Care retains personal information only for as long as reasonably necessary to:
• Provide the requested services• Maintain business and transaction records• Fulfill contractual obligations• Resolve disputes• Protect our systems and legal rights• Meet legal, tax, accounting, and regulatory requirements
Retention periods vary based on the type of information, the relationship involved, and applicable requirements. Backup copies may remain for a limited period after information is removed from active systems.
Information handled for a client church is retained or deleted according to the church’s instructions, our agreement with the church, and applicable law.
Partner Network Services providers and providers of client-owned accounts may maintain their own retention practices.
11. DATA SECURITY
Church Care uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
• Access controls• Account authentication• Encryption• Secure hosting• Backups• System monitoring• Limited access based on assigned responsibilities
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your password and promptly notifying Church Care if you believe your account or information has been compromised.
12. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable exceptions, you may have the right to:
• Confirm whether Church Care processes your personal information• Request access to or a copy of your personal information• Correct inaccurate personal information• Request deletion of personal information• Obtain certain information in a portable format• Restrict or object to certain processing• Opt out of certain sales, sharing, targeted advertising, or profiling• Withdraw consent when processing is based on consent• Appeal a decision concerning a privacy request• Exercise your rights without unlawful discrimination
To submit a privacy request, email hello@getchurchcare.com with the subject line “Privacy Request.” Please describe your request and your relationship with Church Care.
We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require proof of the agent’s authority and verification of your identity.
If we deny a request and applicable law gives you a right to appeal, email hello@getchurchcare.com with the subject line “Privacy Appeal.”
If Church Care holds or accesses your information solely on behalf of a client church, we may direct your request to that church.
13. INTERNATIONAL USERS
Church Care is based in Texas, United States. Our systems and service providers may process information in the United States or other countries whose privacy laws may differ from those in your location.
Where required by law, we will use recognized safeguards for international transfers.
Depending on your location, the legal basis for processing your information may include:
• Performance of a contract• Steps taken at your request before entering a contract• Compliance with legal obligations• Your consent• Our legitimate interests in operating, securing, and improving our services
Users in the European Economic Area, United Kingdom, or other applicable jurisdictions may have the right to contact their local data-protection authority.
14. CHILDREN’S PRIVACY
Church Care’s website and services are intended for churches and adults acting in an organizational or professional capacity. They are not directed to children under 13.
Church Care does not knowingly collect personal information directly from children under 13 through its general website.
Church Care may process or access information about children when acting on behalf of a client church. The client church is responsible for obtaining any consent required for its collection and use of that information.
If you believe a child has provided personal information directly to Church Care without appropriate authorization, please contact us.
15. THIRD-PARTY WEBSITES AND SERVICES
Our website, dashboard, or communications may contain links to third-party websites, services, or integrations.
Church Care does not control the privacy or security practices of those third parties. Please review their privacy policies before providing information to them.
16. CHANGES TO THIS POLICY
Church Care may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations.
The updated policy will be posted on this page with a revised Last Updated date. If a change materially affects how we use personal information, we will provide additional notice when required by law.
17. CONTACT CHURCH CARE
Church CareAustin, Texas, United StatesEmail: hello@getchurchcare.comPhone: 512-518-1947Website: https://getchurchcare.com
Please use the subject line “Privacy Request” for requests involving personal information.